Tuition Payment and Refund Policy: We accept company check, electronic funds transfer (EFT) or corporate credit card for payment. Tuition for open-enrollment courses is due in full prior to the start date of the class, with the exception of students from government agencies for which we have a valid purchase order.
Tuition includes all course materials. If you're not totally satisfied for any reason, simply withdraw before the beginning of the second day (or before completing 4 modules of an on-demand streaming presentation). Return all course materials and receive a 100% refund.
No refunds are available once 4 or more modules of an on-demand course are completed. Prorated refunds may be granted for live courses for withdrawals after the first day.
Cancellations and Changes: There are no cancellation fees.
Attendance Requirements: Students must attend each day of a course and successfully complete hands on exercises in order to receive a certificate of completion. If a student wishes to retake any portion of a class that he or she completes, the student may do so within 12 months at no extra cost.
Intended Audience: We provide IT training designed for technology professionals who wish to quickly upgrade their computer skills. In Texas, the employer bears all training costs.
For courses held at client sites, we provide all student materials including student guides and necessary textbooks. The client is responsible for providing the training venue including computer hardware and software required for laboratory sessions. We can provide equipment to support training at very reasonable rates when required. Course delivery is scheduled by mutual agreement in accordance with the availability of our instructors and the requirements of the client corporation. Payment is due Net 15 of the final day of each course delivery.